Help

This is for people who have been sent a Tokiawase link. Neither answering nor booking needs an account.

What to have ready for each of the five scheduling methods, and the prerequisites that stop you if you begin without them.

Tokiawase is a scheduling service. Here is what works without an account, and what signing up adds.

Why the page says the schedule cannot be found, and what is still possible once the organiser URL has been lost.

Scheduling that needs no account. Covers the two styles, the two URLs you get, and the 90-day retention.

You lay out the candidate times and participants answer ○, △, or ×. The four creation steps, and the three ways in for the people answering.

Connections are saved per person, not per organisation. Here is the difference between the calendars read for availability and the one confirmed events are written to.

How to publish your open times and take bookings, and what to check when not a single time appears.

This method matches the calendars of the members you select and calculates the candidates for you. Here is what to have in place before you use it.

Working out why a confirmation or a reminder did not arrive. Whether nobody received anything or only some people did points at different causes.

The automatic response reminder for people who have not answered is off by default, and with no response deadline set, not one is sent.

Confirming a time issues the meeting URL, writes the calendar entry, sends the confirmation and schedules the reminders, in that order.

How to tell the causes apart when you cannot sign in. Five failures lock you out for 15 minutes, and the wording on the screen does not change.

How to invite members, and what to check when an invite does not arrive. Invites cannot be resent or cancelled from the admin screens.

How to switch the display language, what stays in Japanese anyway, how cookie consent works, and where to send a request to delete data.

There are two ways to create an account. Here are the password requirements, and what to check when the confirmation email does not arrive.

Pricing is per person, and only the active members of your organisation are counted. Here is what counts towards the monthly number of schedules, and what does not.