Terms

Terms of service

This sets out the terms of use of Tokiawase. Please check the contents before using the service.

Last updated: June 11, 2026

Scope


  • These Terms apply to the use of the Tokiawase web service, APIs, and related features provided by ClassAct, Inc.
  • If there are individual contracts, order forms, administrator notices, or additional terms on the screen, their contents will apply in conjunction with these Terms.
  • If there is a conflict between these Terms and an individual agreement, the individual agreement shall prevail to the extent specified in the individual agreement.

Account and authentication


  • Users shall provide accurate registration information and appropriately manage their account, authentication information, MFA, and external ID linkage.
  • Users are responsible for actions taken under their account. If you discover any unauthorized use, please contact us immediately.
  • Where necessary for security, we may carry out identity verification, require re-authentication, disconnect integrations, or restrict use.

External service integrations


  • Integration with external services such as Google Calendar is provided based on the user's explicit consent and the terms of each external service.
  • All or part of an integration may become unavailable because of changes, outages, reviews, or usage restrictions on the external service.
  • Users grant the permissions an integration needs, and can disconnect an integration they no longer need from the settings screen or from the external service.

Fees


  • The free plan can be used within the range specified by our company. Fees, billing units, payment terms, and usage limits for paid plans are displayed on the service pricing page, application screen, or individual contract.
  • Transfer fees, communication fees, internet connection fees, and device fees required for payment are the responsibility of the user.
  • Unless canceled, paid plans renew automatically each contract period (monthly or yearly), and the registered payment method is charged on each renewal date.
  • Users can cancel at any time. Even after cancellation, you can continue to use the service until the end of the paid period, and no pro-rated refunds will be given.
  • If we change rates, plans, or usage limits, we will notify you in advance of any important changes in an appropriate manner. Changed rates will be applied from the next renewal date.

Prohibitions


  • Acts that infringe on laws, public order and morals, the rights of third parties, or the interests of our company or other users are prohibited.
  • Unauthorized access, excessive load, vulnerability exploration, scraping, authentication evasion, and unauthorized acquisition of tokens and secrets are prohibited.
  • Registration of false information, impersonation, nuisance, spam, and use that violates the terms of external services are prohibited.

Suspension and service changes


  • We may suspend all or part of the service for maintenance, outages, security measures, legal compliance, or reasons on the external service's side.
  • If a user violates these Terms, we may take necessary measures such as suspending the account, disconnecting integrations, preserving data, and terminating the contract.
  • We may improve our services, change specifications, add functions, or abolish functions. We will notify you of any material changes by appropriate means.

Ownership of rights


  • Rights regarding Tokiawase, related software, designs, documents, trademarks, and logos belong to our company or its legitimate rights holders.
  • Rights in the data users register — events, responses, profiles, and the like — remain with the user or the rightful owner.
  • Users authorize the Company to process User Data to the extent necessary for service provision, maintenance, and security measures.

Disclaimer


  • We do not warrant that the Service will always be uninterrupted, error-free, or perfectly suitable for any particular purpose.
  • The Company is not responsible for any damage caused by external services, communication environments, user terminals, or third party services, unless the damage is attributable to the Company.
  • Except in cases of our willful misconduct or gross negligence, our liability is limited to ordinary, direct damages.

Changes to these terms


  • We may change these Terms in response to changes in laws, the service, or how it is operated.
  • If we make any material changes, we will notify you by appropriate means, such as on our website, in-service notices, or by email.
  • If you use the service after any changes have been made, you will be deemed to have agreed to the changed terms.

Governing law/jurisdiction


  • These terms and conditions are governed by Japanese law.
  • If a dispute arises regarding the service, the court with jurisdiction over the location of our company will be the exclusive court of first instance.
  • For inquiries, please contact tokiawase@classact.co.jp.
Terms of service | Tokiawase