Legal
Notice based on the Act on Specified Commercial Transactions
This page sets out the required disclosures for Tokiawase's paid plans. Specific contract terms appear on the pricing page, the subscription screen, quotations, order forms, and individual contracts.
Last updated: June 11, 2026
Required disclosures
| Seller | ClassAct, Inc. |
|---|---|
| Operation manager | Representative Director Goki Honma |
| Address | 7F SH Building, 2-9-9 Shinkawa, Chuo-ku, Tokyo 104-0033 |
| Phone number | 03-6222-8610 (main line) |
| Email address | tokiawase@classact.co.jp |
| Sales price | The Free plan costs 0 yen. Pro is JPY 330 per user per month (JPY 3,300 per year) and Business is JPY 880 per user per month (JPY 8,800 per year). All prices include tax and are also shown on the pricing page, in the pricing section on the top page, and on the application screen. For corporate individual contracts, prices are shown in the quotation, purchase order, or individual contract. |
| Charges other than the plan price | Internet connection fees, communication fees, device fees, bank transfer fees, etc. are the responsibility of the user. |
| Payment method | Credit card payment (Stripe). For individual corporate contracts, payments may be made by invoice, bank transfer, or other methods specified by the Company. |
| Payment timing | If paying by credit card, you will be charged the fee for that period (monthly or yearly) at the time of application, and thereafter automatically charged (automatic renewal) on each renewal date. For individual contracts, payment must be made by the deadline specified in the invoice, order form, or individual contract. |
| Timing of provision of services | If paying by credit card, you can use the service immediately after the payment is completed. In the case of an individual contract, use will become available after the start date specified in the account issuance, usage start procedure, or individual contract. |
| Cancellation and refunds | Paid plans can be canceled at any time from Cancel subscription in the service. After cancellation you can keep using paid features until the end of the period you have paid for. Because of the nature of SaaS, we generally do not issue refunds once service has started, including pro-rata refunds for cancellation mid-period. Where an individual contract provides otherwise, those terms apply. |
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