Booking link — publish your open hours and let people book
Define the hours you accept, and people pick a slot that suits them. With a calendar connected, times you are already busy drop out automatically.
- Capability category
- booking-url
What a booking link does
You publish the hours you are willing to take, and share a URL. The other person picks a slot from a calendar view.
Because you are not proposing candidates each time, this suits situations where the other person keeps changing: support conversations, interviews, or an open office hour.
Setting up a booking type
A booking link is built from a booking type: how long the meeting is, which days and hours you accept, and how far ahead bookings are allowed.
With a calendar connected, times where you already have something booked drop out of the options. Without one, the hours you configured are offered as they are.
Meeting method, and what happens without a connection
Each booking type has a meeting method. With a meeting tool connected, a meeting URL is created automatically when a booking comes in.
If you choose the automatic meeting URL while no meeting tool is connected, the booking still lands but no confirmation email is sent. Set the meeting method to none when you meet in person or by phone.
What the other person sees
They see a booking page listing the open slots. They pick one, enter a name and an email address, and the booking is done. No account is needed on their side.
The URL is fixed per booking type. Once you have shared it, changing the settings does not change the URL.
After a booking comes in
You and the person who booked both receive the confirmed details with a calendar file (.ics) attached, and reminders before the start. These arrive whether or not a calendar or meeting tool is connected, except in the case described above.
When several people share the duty
If more than one person can take the booking, or everyone has to attend, use a group booking link instead. The way slots are allocated is different, so see that page for the details.
